Refund and Returns Policy – anychange.store

At Anychange.store, we strive to ensure that every customer is completely satisfied with the product they purchase. However, we understand that sometimes things don’t go as expected. Whether it’s a sizing issue, a change of heart, or the rare case of receiving a faulty product, we’re here to help you through the returns and exchanges process. Here’s our comprehensive Returns and Exchanges Policy to guide you.

Returns Policy Overview

You can return or exchange any item purchased from Anychange.store within 30 days of delivery. Please note that the item must meet our return conditions to be eligible for a refund or exchange. Unfortunately, if more than 30 days have passed since you received your purchase, we are unable to issue a refund or exchange.

Return Conditions

To be eligible for a return, your item must meet the following conditions:

Unworn and unused: The item must be in its original, unworn and unused condition. Any signs of wear, damage or alterations will not be eligible for a return.

Original Tags and Packaging: The item must have all tags intact and be returned in its original packaging, including any accessories or promotional items (if applicable).

Proof of Purchase: A receipt or proof of purchase must be provided with the return request.

Items that do not meet these criteria will not be accepted and will be returned to the customer at the customer’s expense.

How to Initiate a Return

Contact Us: To initiate a return, please email our customer support team at [email protected]. Include your order number, details of the item you wish to return, and the reason for the return or exchange. If the item is damaged or incorrect, please attach photos of the product and its packaging to expedite the process.

Get Return Instructions: Once your request has been reviewed and approved, you will receive instructions on how to return the product. These instructions will include the return shipping address and any necessary shipping labels, if applicable.

Return Your Product: Carefully package your product and return it to the address provided. It is your responsibility to ensure that the product is returned to us safely. We recommend using a trackable shipping method and purchasing shipping insurance for high-value items. Anychange.store is not responsible for returns that are lost or damaged in transit.

Return Processing Time: Once we receive your return, we will inspect the product and notify you via email of the status of your return within 10 business days. If your return is approved, we will either refund the original payment method or process an exchange upon request.

Return Shipping Costs

Customer Responsibility: You are responsible for the shipping costs associated with returning your item unless the return is due to our error (e.g., wrong item, defective item).

Non-Refundable Shipping Costs: Please note that the original shipping costs are non-refundable, except in cases where the return is due to our error or the item is defective.

Faulty or Incorrect Items

We take great care to ensure that our products meet the highest quality standards. However, if you receive a defective, damaged or incorrect item, please contact us immediately at [email protected] within 7 days of receiving the item. Provide detailed information about the problem along with photos and we will arrange a replacement or refund at no additional cost to you.

Refunds

Once we receive and inspect your return, we will notify you of whether your refund has been approved or declined:

Refund approved: If your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your bank’s processing time

If it has been more than 10 days and you still have not received your refund, please contact us for support.