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Frequently Asked Questions
Welcome to the anychange.store FAQ page. Below, we’ve compiled a list of frequently asked questions to provide you with quick answers and support. Please contact our customer support team if you need any assistance or if you have any questions.
1. Q: How can I place an order?
A: Ordering is easy! Simply browse our website, select the desired product(s), add them to your cart and proceed to the checkout page. Fill in the shipping information according to our shipping form and complete the payment process.
2. Q: What payment methods do you accept?
A: We accept payment via PayPal. Paypal is a platform to receive payments from any of the world’s leading online marketplaces and manage multiple stores simultaneously in one convenient place.
3. Q: Do you provide international shipping?
A: Yes, we provide international shipping to many countries. However, please note that additional customs duties, taxes, and fees may apply and are the responsibility of the customer. We recommend that you check with your local customs office for more information.
4. Q: What are the shipping options and costs?
A: We provide shipping with the most optimal delivery time and response to your needs. Shipping costs and delivery times may vary depending on the destination. You can find details about shipping options and costs at checkout or on our Shipping & Delivery.
5. Q: Can I cancel or modify my order?
A: Orders will be processed and shipped as soon as possible. In case you need to change or cancel your order, please contact our customer service representative immediately. We will do our best to help you, but we cannot promise that adjustments can be made after the order has been placed.
6. Q: What is your return and refund policy?
A: We have our own Return & Refund Policy. Please refer to our Returns and Refunds page for detailed information on our policies, eligibility criteria and refund process.
7. Q: Are the product colors accurate on the website?
A: We make every effort to display our rugs as accurately as possible. However, please note that colors may vary slightly due to factors such as monitor settings and lighting conditions. We recommend that you refer to the description and images to best understand product details.
8. Q: How can I contact your customer support team?
A: If you have any questions, or concerns or need further assistance, please contact our customer support team. You can contact us via email [email protected]. Our dedicated team is ready to help you with any requirements you may have.
Contact us
Email: [email protected]
Phone: +1 717-484-0518
Address business: 9728 McKenna Dr, Elk Grove, CA 95757, US
Working hours: 8am – 6pm (from Monday to Saturday, Sunday off).