Frequently Asked Questions
Welcome to the anychange.store FAQ page. Below, we have compiled a list of frequently asked questions to provide you with quick answers and support. Please contact our customer support team if you need any assistance or have any questions.
1. How do I place an order?
Placing an order is easy! Just browse our website, select the products you want, add them to your cart and proceed to the checkout page. Fill in your shipping information in our shipping form and complete the payment process.
2. What payment methods do you accept?
We accept payments via PayPal and payonneer. These are two platforms to receive payments from any of the world’s leading online marketplaces and manage multiple stores at once in one convenient place.
3. Do you offer international shipping?
No. We currently only offer shipping within the United States, if you have a shipping address outside the United States please contact us for further assistance.
4. What are the shipping options and costs?
We offer shipping with the most optimal delivery times and respond to your needs. Shipping costs and delivery times may vary depending on the destination. You can find detailed information about shipping options and costs at checkout or on our Shipping & Delivery.
5. Can I cancel or modify my order?
Orders will be processed and shipped as soon as possible. In the event that you need to change or cancel an order, please contact our customer service representative immediately. We will do our best to help you, but we cannot guarantee that adjustments can be made after an order has been placed.
6. What is your return and refund policy?
We have our own Returns and Refunds Policy. Please refer to our Returns and Refunds page for details on our policy, eligibility criteria, and refund process.
7. Are the product colors accurate to the website?
We make every effort to display our rugs as accurately as possible. However, please note that colors may vary slightly due to factors such as monitor settings and lighting conditions. We recommend that you refer to the description and images for the best understanding of product details.
8. How can I contact your customer support team?
If you have any questions, concerns, or need further assistance, please contact our customer support team. You can reach us by email at [email protected]. Our dedicated team is always ready to assist you with any requests you may have.
Contact us
Email: [email protected]
Phone: +1 717-484-0518
Address business: 9728 McKenna Dr, Elk Grove, CA 95757, US
Working hours: 8am – 6pm (from Monday to Friday, Saturday & Sunday off)